Help Center

Invoicing and payment of your orders

VAT Management

VAT is a tax collected by the state, non-reducible, which varies according to each country. To know how it will be taken into account when placing an order: If you are located in a non-European country, you will be charged without VAT. If your company is located in the European Union (excluding F

Billing Currency

When an order goes into production, it is automatically billed to you. TPOP will bill you in euros (EUR), regardless of the currency set on your site. However, by going to your TPOP preferences, you have the option to change the currency in which you want to see prices appear in your TPOP space.

Payment Methods

To use our platform and for us to charge you when a customer places an order with you, you will need to enter your credit card number in your TPOP dashboard. We accept payment by credit card, or through the TPOP "wallet." Payment information is not stored on our servers We use Stripe to manage yo

How does the payment wallet work?

The wallet is available starting from the "Unlimited" subscription. The TPOP wallet is a convenient tool designed to simplify the management of your payments and transactions within our platform. By adding funds to it, you can cover the costs of your print-on-demand orders without having to make in

How will TPOP charge me?

When a customer places an order on your e-commerce site, you instantly receive their payment in the traditional way (via Paypal, Stripe, Apple Pay...), and you retain the total amount of the sale. By using our print on demand service, when your order goes into production, the set price for the sold