Pod general questions

Change my login email

You can easily change the email associated with your TPOP account. On your TPOP dashboard, click on "Settings" then "Profile and preferences" Then, in the "Email" section, simply enter your new email address and that's it. The direct link to follow

For my customers, who ships the orders?

That's what's great: for your client, it is you who will have shipped the order. They will have no information about TPOP, we ship on your behalf, under your brand. The package labels bear your name, your logo, and your address, we even print your logo on the package. All notifications received by

Do you offer free samples?

Discover the quality of our TPOP products by placing a first personalized order with your designs. We do not offer free samples, but we offer you a first order tailored to your needs! Discover TPOP Quality We know how important it is to assess the quality of products before fully committing. Rathe

What is print on demand?

Print on Demand (POD) is a modern business model that allows the sale of customized products, such as clothing or accessories, without having to finance an initial production. This model is based on on-demand manufacturing, which means that each item is created only when the customer places an orde

Can the product creator be used on a phone or tablet?

We strongly advise you to work from a computer to create your products and send your visuals. Even though our creation tool is fast and intuitive, its use will not be optimal on your mobile or tablet.

Do you sell in a country other than your own? You might need an identification number (IDU)

What is an IDU? An IDU (Unique Identifier) is a number required in some countries to prove that the seller complies with local rules regarding recycling, packaging, or the environment. This number is often linked to a system called Extended Producer Responsibility (REP / EPR). Am I affected? You